Last updated: 10 August 2026
These Terms of Service ("Terms") govern access to and use of this website and the services offered by SiteNova AI, a registered business partnership operating from Melbourne, Victoria, Australia. By using this website or engaging our services, you agree to these Terms.
SiteNova AI provides automation and digital services to local service businesses, including dynamic waitlist automation, missed call handling, appointment reminders, review request automation, and related services. Specific scope, deliverables, and pricing for any engagement are set out separately in a written proposal or agreement with the client.
This website is provided for informational purposes to describe our services and to allow prospective clients to contact us. You agree not to use this website for any unlawful purpose or in a way that could damage, disable, or impair it.
While our services are designed to reduce missed appointments, recover cancelled slots, and improve response time, actual results depend on factors specific to each business, including call volume, staff processes, and patient behaviour. We do not guarantee specific revenue or booking outcomes.
Any paid engagement with SiteNova AI is governed by a separate written agreement or statement of work with the client, which takes precedence over this website for that engagement. These Terms apply to general use of this website and to prospective clients prior to a signed agreement.
All content on this website, including text, design, and branding, is the property of SiteNova AI unless otherwise noted, and may not be copied or reproduced without permission.
To the maximum extent permitted by law, SiteNova AI is not liable for any indirect, incidental, or consequential loss arising from use of this website. Nothing in these Terms excludes any right or remedy that cannot be lawfully excluded under the Australian Consumer Law.
These Terms are governed by the laws of Victoria, Australia, and any dispute arising from them will be subject to the jurisdiction of the courts of Victoria.
We may update these Terms from time to time. Continued use of this website after changes are posted constitutes acceptance of the revised Terms.
Questions about these Terms can be sent to sitenovaai@getsitenovaai.com.